Mercure Bordeaux Lac

Staff were friendly. Pool was lovely. Tram stop was only a couple of minutes away including bowling, karting, McDonald's, pasta restaurant. The hippopotamus steak house restaurant part of the hotel had lovely food. It was nice and quite which is what we were looking for. Beds were comfy. As a first time visit from Ireland to Bordeaux I would recommend this hotel.

We stayed for one night with our 2 large dogs. We were all made to feel very welcome. As with other Mercure hotels, the dogs were allowed into the bar area. The room was spacious and well equipped. A good range of food at the breakfast buffet. The receptionist on arrival was lovely and very helpful.

When we can't stay in the centre of Bordeaux we always book this as our fallback. The staff are super friendly and they didn't even charge us for our dog staying. The staff member on reception even remembered us from staying there a few months previously! Location is perfect for shopping at the LAC shopping mall and for quick access to and from the airport.

Breakfast was great and all the staff were really lovely. Huge bonus was the swimming pool and outdoor area with bar and food service on the very hot days. Enjoyed the themed floors and artist rooms and decor. Thank you Mercure Lac!

First of all I want to thank receptionist Thomas; he's the most grateful customer service representative this hotel can have. Thanks for the bottles of water; you're a hero to my kids ;-). Second of all, the hotel just stands out between all the shady and "cheap" hotels in the area. It's perfectly located, near the freeway, the rooms are almost soundproof, everything is clean and the air-conditioning works as it should. Last, their breakfast is EXACTLY as a breakfast should be. Tip! Try the fresh orange juice!! Do yourself a favour, if you're staying in or around Bordeaux and you want a payable hotel that's looks and full ultra class; stop searching and book a room in this hotel!